Winnmy takes your privacy seriously. This document clearly and transparently explains how we collect, use, store, and protect your personal information — so you always know exactly what happens with your data.
Updated: 1 January 2026Winnmy ("we", "our platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains our practices for collecting, using, disclosing, and safeguarding the personal information you provide when using winnmy's website, mobile app, and all related services.
This document is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in digital privacy protection. We believe privacy is not something to be taken lightly, especially in the context of an online entertainment platform where financial and personal information is involved.
By using the Winnmy platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy should be read together with Terms and Conditions winnmy. Both documents form the complete contractual framework between you and winnmy.
Winnmy collects information necessary to operate its services safely and effectively. Here are the categories of information we collect:
| Data Categories | Examples | Collection Methods |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Registration form, KYC process |
| Contact Data | Email address, phone number, mailing address | Account registration |
| Financial Data | Bank account number, e-wallet information (excluding passwords) | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Collected automatically during platform use |
| Usage Data | Game history, wagering activity, session duration | Collected automatically during platform use |
| Communication Data | Customer support chat records, email | Interact with the support team |
winnmy never store your PIN, banking passwords, OTP codes, or full e-wallet account details. All financial transactions are processed through secure third-party payment gateways.
Every piece of information we collect has a clear and legitimate purpose. winnmy uses your data for the following:
Winnmy does not sell, does not rent, and does not trade your personal data to any third party for commercial purposes. Limited disclosure may occur only in the following situations:
All third-party providers we work with have undergone security evaluation and are required to meet data protection standards equal to or higher than winnmy's Privacy Policy.
Winnmy invests seriously in security infrastructure to ensure your data is always protected. Here are the security layers we employ:
Winnmy uses cookies and similar tracking technologies to enhance the user experience and analyze platform performance. Here are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain functions within the Winnmy platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Winnmy:
Winnmy retains your personal data only for as long as necessary for the stated purposes or as required by applicable law:
Once the retention period expires, data will be securely deleted or permanently anonymized in accordance with winnmy's established procedures.
The Winnmy platform is strictly for individuals aged 18 and above. Winnmy does not intentionally collect or process personal information from minors.
If winnmy determines that personal information of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the associated account.
If you believe your child or a minor has registered on the Winnmy platform, please contact our support team immediately via live chat within the platform.
Winnmy reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. The "Updated" date at the top of this page reflects the latest version.
For significant changes, winnmy will notify members via their registered email or in-platform notification. Continued use of the platform after amendments take effect constitutes acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your privacy rights, the winnmy team is ready to assist:
We are committed to responding to all privacy-related inquiries within 3 working days from the date the inquiry is received.
Under Malaysia's PDPA, you have these rights regarding personal data held by Winnmy. We are committed to making it easy for you to exercise them.
You have the right to request a copy of all personal data Winnmy holds about you. We will provide it in an easily readable format.
If your data is inaccurate or outdated, you have the right to request a correction. Update it via your account settings or contact customer support.
You may request deletion of your personal data — subject to mandatory record-keeping requirements under Malaysian financial law.
You have the right to object to the processing of your data for direct marketing purposes at any time, without affecting your use of the platform.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service.
In certain circumstances, you may request that we restrict how we process your data while your query or complaint is being resolved.
Six key features that make Winnmy a platform you can trust with your personal and financial information.
All data transmitted between your device and winnmy's servers is protected by SSL 256-bit encryption — the same standard used by major banks in Malaysia to secure online financial transactions.
Winnmy member data is stored in internationally certified data centers with multi-layered physical and digital protection. All servers hold independent security certifications and are audited regularly.
Only Winnmy staff with a legitimate business need are permitted to access member data — and every access is logged and audited. No staff member can view your full account information without tiered authorization.
Winnmy does not sell, rent, or share your personal data with advertising companies or third-party marketers. Your data is not a product we trade — it is information we protect.
Every marketing email from winnmy includes a working unsubscribe link. You can also manage your communication preferences directly from your account settings — no need to contact customer support.
Winnmy's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all applicable local legal requirements regarding the protection of users' personal data.
This Privacy Policy forms part of Winnmy's policy framework. Please read the related documents for a more complete understanding.
The complete terms of use for the Winnmy platform, including rules on accounts, payments, and gameplay.
Answers to frequently asked questions about accounts, privacy, payments, and platform security.
Get to know Winnmy more closely — our mission, values, and commitment to users in Malaysia.
Winnmy protects your privacy with the latest encryption, transparent policies, and full compliance with Malaysian law. Register with confidence and enjoy a safe gaming experience.